Glue Work

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A collection of small, often invisible actions and tasks that generate a lot of team value” and shared this list. 

It is all the small things testers do to make information visible:

  • Helping connect colleagues who might otherwise not speak or both have important information. 
  • Bouncing ideas off colleagues or other testers. 
  • Asking and answering questions in stand-ups and meetings. 
  • Facilitating meetings or presenting demonstrations to stakeholders. 
  • Suggesting improvements to the product and the processes the team uses. 
  • Helping resolve team bottlenecks. 
  • Communicating with users
  • Noticing dropped tasks

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