How to Talk to a CIO About Software Testing (If You Really Have to…) - Keith Klain

13th January 2023
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Keith Klain's profile
Keith Klain

Director - Head of Quality Engineering

How to Talk to a CIO About Software Testing (If You Really Have to…) - Keith Klain image
Talk Description

The question I get asked more than any other than “How did you get our job”, is “How do you talk to your CIO about software testing”. As software testers are typically not in positions of authority in organisations, this question seems natural, but more important is to find out why aren’t there more testers in management positions. Why do CIOs and senior IT management put people with non-testing backgrounds in charge of such an important function? Through this talk, I will attempt to answer those questions through profiles of CIOs I have worked with and the approach I have taken to tell the testing story, as well, I will offer my opinion why more testers aren’t in management positions and what we can do about it. So put your bias aside and join me as we take a hard look at what’s working (and what’s not working) in software testing management, the culture of skilled testing, how to join the ranks of management without losing your soul.

What you’ll learn

By the end of this talk, you'll be able to:

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Keith Klain's profile'

Keith Klain

Director - Head of Quality Engineering

Keith Klain has built software quality management and testing teams for global financial services and consulting firms in the US, UK, and Asia Pacific. He helps enterprise technology organizations increase their business value through process efficiency, increased automation, and alignment of IT strategy to business objectives. He has designed and delivered technology training curriculum for non-profits to build technology delivery centers in disadvantaged communities. He was the Executive Vice President of the Association for Software Testing and the recipient of the 2013 Software Test Professionals Luminary award.
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